Sales Email

Leonnox
Member

Is it possible to disable open and tracking feature by default?

SOLVE

Hi all, I am running hubspot CRM (free) and sending email form inside the CRM, it looks that by default it sets it to track opening, this will mean that in short I will finish the opening tracking available in the free version...is there any way to disable it?

Thanks a lot

1 Accepted solution
OliviaRoberts
Solution
HubSpot Product Team
HubSpot Product Team

Is it possible to disable open and tracking feature by default?

SOLVE

Hi @Leonnox !

 

There is not currently a way to disable email tracking when an email is being sent out from your HubSpot CRM, email tracking is automatically added to these emails. If you would like for this functionality to exist, I would recommend commenting, and up-voting this post here on our Ideas Forum! 

 

Best, 

Olivia 

View solution in original post

0 Upvotes
2 Replies 2
yatishm
Top Contributor

Is it possible to disable open and tracking feature by default?

SOLVE

Please advise if this is possible or what the progress is on this?

0 Upvotes
OliviaRoberts
Solution
HubSpot Product Team
HubSpot Product Team

Is it possible to disable open and tracking feature by default?

SOLVE

Hi @Leonnox !

 

There is not currently a way to disable email tracking when an email is being sent out from your HubSpot CRM, email tracking is automatically added to these emails. If you would like for this functionality to exist, I would recommend commenting, and up-voting this post here on our Ideas Forum! 

 

Best, 

Olivia 

0 Upvotes