Info needed on Sequence contact management

SOLVE
yourpalneeraj
Member

Hey guys. Quick question!

If I import an opt-out list of bounced emails to HS, will these contacts also be excluded from receiving emails when added to a sequence? If not, please suggest a solution to manage the same.

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Accepted Solutions
karstenkoehler
Solution
Hall of Famer

Hi @yourpalneeraj,

 

Yes, these contacts will be excluded automatically. Most likely, you won't be able to add them to a sequence to begin with:

 

karstenkoehler_0-1633083375179.png

Unsubscribed contacts are also automatically unenrolled from sequence, see here: https://knowledge.hubspot.com/sequences/unenroll-from-sequence

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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1 Reply 1
karstenkoehler
Solution
Hall of Famer

Hi @yourpalneeraj,

 

Yes, these contacts will be excluded automatically. Most likely, you won't be able to add them to a sequence to begin with:

 

karstenkoehler_0-1633083375179.png

Unsubscribed contacts are also automatically unenrolled from sequence, see here: https://knowledge.hubspot.com/sequences/unenroll-from-sequence

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post