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HFles
Participant

Include pictures in Snippets

SOLVE

Is it possible to insert pictures, logo in snippets?

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Include pictures in Snippets

SOLVE

Hi @HFles,

 

No, snippets are meant for text expansion only. If you need to include images, your best options would be templates: https://knowledge.hubspot.com/templates/create-and-send-templates

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
aniolrodriguez
Member

Include pictures in Snippets

SOLVE

To be able to have quick replies, Snippets in Hubspot, with text and image I think it is fundamental.

I don't understand how this option is not offered when the vast majority of customer service software has an integrated text + image quick replies function.

0 Upvotes
JTolley
Contributor

Include pictures in Snippets

SOLVE

Hi Aniolrodriguez, 

I agree! It seems like an awfully common request. I build this for a client - it might be worth checking out if you have a dire need. 

Any questions, feel free to shoot me a message.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Include pictures in Snippets

SOLVE

Hi @HFles,

 

No, snippets are meant for text expansion only. If you need to include images, your best options would be templates: https://knowledge.hubspot.com/templates/create-and-send-templates

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.