In-line image in email template

[cofrenchy]

Does anyone know if you can insert an image in-text?

I want to include an icon in the body of an email template. Every time I add the image though, it gets inserted on a new line. None of the settings available address its placement (in-text or in-line) and I can't figure out how to make it part of the text. 

For now, I've resorted to just writing out the instruction but it'd be a big improvement to actually show the icon to click.

[franksteiner79]

Hi @cofrenchy 

Could you maybe share a screenshot or two of what you are doing?

If you use the normal add image option in the text editor menu, you should see the following options once the image has been added. You can adjust alignment, size and spacing.

I hope that helps.

Frank

 

[cofrenchy]

Here's a screenshot. The difference I think is that I'm trying to insert an in-line image in a transactional email template, not a marketing template, so there are fewer options. The only image settings to change that I can see are size and link.

[franksteiner79 · Accepted solution]

Hi @cofrenchy 

Looking at the screenshot you are creating a sales email template.

The styling for those is limited, as these are essentially normal emails and not designed HTML marketing emails.

Frank

[cofrenchy]

Correct. I called it a transactional email but maybe it's called a sales email in Hubspot. Thanks for clarifying.

That's what I was afraid of though, it sounds like I'm out of luck. I am indeed setting up just a standard text email, but I wanted to add an icon for an instruction to a customer like I do in an email editor (in my case, Gmail). It'd be nice if Hubspot's sales emails could have that base level of options. Adding an in-text image works there, even if it's limited in scope. Maybe it can be an idea for future release 🤞

Thanks for your help. I'll close this out.