Import Issues

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New Contributor

Struggling to import as its not recognising field names such as Job Title, Company & Job title

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Esteemed Advisor

Hi, @Fruitbox. What does the import error file return for you? Go to the lists tool, find the import in question, and export the errors. 


Brad Mampe, Currently In Between Realities
I'm probably wrong. I may not be right about that.
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New Contributor

 

 

as you can see from the picture, the drop down box doesnt have the basic property for the like of Job title so i cannot import this column from my excel sheet

 

 

Hubspot import error.png

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Esteemed Advisor

What kind of import were you attempting? You're correct that Job Title is a standard property which should appear there, but that's only true of contact properties. If you were attempting, say, an account or deal import in-app - independent of what's on your import file - that might explain why it's not there. 

 

If you had intended to import job title info on some object which is not a contact, you may need to create a custom property first, then import afterwards. 

 


Brad Mampe, Currently In Between Realities
I'm probably wrong. I may not be right about that.
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New Contributor

i think thats the issue then. I was attempting to import under company not contact

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