I need to specify a different username in my IMAP setupSOLVE
Jun 28, 2017 5:06 PM - last edited on Jul 24, 2017 7:48 AM by roisinkirby
I am trying to setup imap for our hubspot. However there does not appear to be an option to specify the username.
The username is different to the e-mail address as the e-mail is stored on our inhouse Exchange Server (version 2007).
Anyone have any ideas as to how I can resolve this?
Solved! Go to Solution.
Jul 28, 2017 2:37 PM
@cran2k @KnightsbridgeEA you will need to have your email address as opposed to your username in order to connect your inbox. Inputting your email address allows HubSpot to directly contact your email server in order to get access to your inbox (as opposed to your account, which is what your username will give you access to). For IMAP and SMTP connections, it is standard protocol to make this connection through an email address and password combination.