Hubspot Inbox - Trying to set up custom rules, routing, tags, sorting of emails
Anyone have any info on how to deal with emails coming into the Hubspot Inbox? I want to use that (it is under Conversations > Inbox > emails) instead of Outlook for the sales team. It is easier to update pipelines (deals) there than in the Outlook sidebar.
How do we make routing rules, tags, sorting etc. in the Hubspot Inbox? Is there no such capabilities? I looked around and found nothing, I am not referring to what can be seen here: https://app.hubspot.com/live-messages-settings/536350/email-filtering-rules
See here - https://www.hubspot.com/products/crm/conversations says "Set up routing rules so every incoming email gets answered quickly and efficiently."
Is this possible? Can we use Hubspot Inbox in place of our Outlook desktop software (which is set up with lots of rules and automations)?
Thanks in advance for your help!