How to set who a sequence comes from?

SOLVE
fekaiki
Member

I just built a sequence in Hubspot, but I dont want it to be sent from my email I want it to be sent from my colleague's email. 

 

I can't see where I can do this? I am set as the owner

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Accepted Solutions
karstenkoehler
Solution
Thought Leader | Partner

Hello @fekaiki,

 

Sequences cannot be sent on behalf of someone else. These emails are being sent from the connected personal inbox of a user – and HubSpot can't let you send communication from another person's  inbox.

 

If you want this email sent from a colleague's email, they would have to enroll contacts into your sequence.

 

You can however send marketing emails from a contact's owner in the Marketing Hub: https://knowledge.hubspot.com/email/how-do-i-make-an-email-appear-as-coming-from-a-hubspot-owner

 

Hope this helps!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

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1 Reply 1
karstenkoehler
Solution
Thought Leader | Partner

Hello @fekaiki,

 

Sequences cannot be sent on behalf of someone else. These emails are being sent from the connected personal inbox of a user – and HubSpot can't let you send communication from another person's  inbox.

 

If you want this email sent from a colleague's email, they would have to enroll contacts into your sequence.

 

You can however send marketing emails from a contact's owner in the Marketing Hub: https://knowledge.hubspot.com/email/how-do-i-make-an-email-appear-as-coming-from-a-hubspot-owner

 

Hope this helps!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

View solution in original post