How to delete a contact?

[Denitsa]

Hello,

I am trying to delete contacts which were uploaded by mistake. I am the admin of our corporate account. However, I don't have the active option to delete the contact. 

Could you please assist? Please find below the screenshot with the issue.

[himanshurauthan · Accepted solution]

Hello @Denitsa 

It seems that your user account do not have permission to delete/bulk delete the contact. It may be not assigned to your user role. You can ask super admin user of the portal for the same and to update your permissions.

Thanks

[Krystina · Accepted solution]

Hi @Denitsa , 

If you're unable to garner bulk delete permissions from your Super Admin as @himanshurauthan correctly suggested, you may be able to click into the contact record and delete it by selecting "actions," (screenshot below). This is certainly less efficient than bulk deleting, but it may work for you as a temporary solution. 

Cheers, 

[himanshurauthan · Accepted solution]

Hello @Denitsa 

It seems that your user account do not have permission to delete/bulk delete the contact. It may be not assigned to your user role. You can ask super admin user of the portal for the same and to update your permissions.

Thanks