How to completely remove Email Integrations connected with IMAP?SOLVE
Jul 24, 2017 4:18 AM
I'm facing few problems recently after I connected my email with the latest IMAP integrations. Due to more problems that occurs, I would like to completely remove the Email Integrations for the time being. However cannot find my way to do so. Can anybody help me with this? I would be really appreciate.
Solved! Go to Solution.
Jul 25, 2017 11:08 AM
Hi @Denisj and @Reazal, thanks for posting! As you mentioned, while it is possible to disable the connection with your email server in-app, to remove the connection completely you would need to do so from your respective email server. Indeed, because the authorization took place through your email server, HubSpot does not have the authority to remove it on our end - it needs to be done on the server level.
@Denisj, you would need to contact your IT team/network administrator in order to find out the best steps to take in order to remove this connection.