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JMueller2
Member

How to change an email address for a contact

SOLVE

Hi - I have inherited a few contacts in Hubspot where the email address is incorrect. 

 

How can I go to the Contact record and update it? 

Thanks. 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How to change an email address for a contact

SOLVE

Hi @JMueller2,

 

First, you would open the contact record, then simply click into the Email field in the left sidebar to update it:

 

karstenkoehler_0-1738903997703.png

 

If you're not seeing the field there, you'll find it under View all properties:

 

karstenkoehler_1-1738904027677.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How to change an email address for a contact

SOLVE

Hi @JMueller2,

 

First, you would open the contact record, then simply click into the Email field in the left sidebar to update it:

 

karstenkoehler_0-1738903997703.png

 

If you're not seeing the field there, you'll find it under View all properties:

 

karstenkoehler_1-1738904027677.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
Bibiana_R
Participant

How to change an email address for a contact

SOLVE

Hi, 
I think you can do the following:
On the left hand menu, click on CRM -> Contacts, once there, search for the contact that you need to update the email for. When you find it you can click on it and it'll take you to the contact record.
Once in there, click on Actions (right above the contact's name) -> View all properties. Then search for 'email', you will see it under 'Contact Information'. Finally, if you hover over the email, you will see the pencil icon that you can click on to edit the email. 
Hope that's helpful!

0 Upvotes
JMueller2
Member

How to change an email address for a contact

SOLVE

Yes!  @Bibiana_R  Thank you.  This worked it was hidden and needed to "view all Properties".

0 Upvotes