Sales Email

MLaborde
Member

How can I edit a template for people currently enrolled in a sequence ?

SOLVE

I need to make a change to an email template, but I want to make sure the change will be included for people currently in the sequence but that have not gotten to that step yet.

 

How can I do this?

 

If not, what is the alternative? Do I need to unenroll and re-enroll?

 

1 Accepted solution
TiphaineCuisset
Solution
Community Manager
Community Manager

How can I edit a template for people currently enrolled in a sequence ?

SOLVE

Hi @MLaborde 

 

Thank you for reaching out. 

 

You could change the email for a specific contact or change the template and unenroll the contacts, then re-enrolling them. You have the different possibilities in this article

 

Hope that helps.
Have a lovely day,
Tiphaine.


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4 Replies 4
PersiaOleeo
Contributor

How can I edit a template for people currently enrolled in a sequence ?

SOLVE

It would be super helpful if you could make changes to a sequence and those already enrolled would get the updated sequence rather than having to unenroll and enroll again. 

0 Upvotes
PersiaOleeo
Contributor

How can I edit a template for people currently enrolled in a sequence ?

SOLVE

It would be super helpful if you could edit an email template in a sequence and this new version would be sent to contacts already enrolled in the sequence. At the moment our sales reps are having to unenroll contacts, make edits and enroll them in a new sequence which is laborious. Ideally we'd like sequences to work in the same way that workflows do, with the ability to edit marketing emails in realtime.

0 Upvotes
TiphaineCuisset
Solution
Community Manager
Community Manager

How can I edit a template for people currently enrolled in a sequence ?

SOLVE

Hi @MLaborde 

 

Thank you for reaching out. 

 

You could change the email for a specific contact or change the template and unenroll the contacts, then re-enrolling them. You have the different possibilities in this article

 

Hope that helps.
Have a lovely day,
Tiphaine.


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


MLaborde
Member

How can I edit a template for people currently enrolled in a sequence ?

SOLVE

This is perfect!! Thanks a lot!!