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Gmail emails scheduled using Hubspot Chrome Extension get bounced

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Occasional Contributor

Scheduled emails have this additional message header:

Received: from sweet-cod.iad02.hubspot-networks.net (ec2-54-174-53-95.compute-1.amazonaws.com. [54.174.53.95]) by smtp.gmail.comwith ESMTPSA id c2-v6sm2375888qkj.79.2018.09.27.16.00.10

 

The bounce I get every time is:

Message rejected. See https://support.google.com/mail/answer/69585 for more information.

 

Google support specialist advised to add Hubspot to my SPF records.

 

In case of Google the line to copy to SPF is: "include:_spf.google.com"

What should I paste for Hubspot?

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Community Manager

Hi @bartosh,

 

There is no SPF record to add in this case from HubSpot because HubSpot doesn't relay the mail on your behalf, we only relay the email into your mail server; then your mail server relays to the intended recipient using your mail server's IPs. 

 

Thank you,
Jenny


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