Give me back my Gmail AliasesSOLVE
May 1, 2019 5:03 PM
Q: Whatever HubSpot has done in the last 24 hours has killed my ability to use a Gmail alias [IN HUBSPOT].
Short A: You'll need to add the email alias in Gmail. Once done, HubSpot will recognize the alias again. Ours took about 24 hours to be recognized.
- see Add an email alias
Weeks ago (maybe more), HubSpot announced the deprecation of the then risky method of Gmail alias use within HubSpot without Gmail confirmation. Don't remember the deprecation date, but it's been weeks (with an 's') now.
Again, you'll now need to authorize the email alias in Gmail before HubSpot will recognize it. Once done, all will be right with the world once again.
Hope that helps.
Help answer your question? If so, remember to accept this solution now.
Chief HubSpot Consultant
Help find posts quickly ... accept this solution now.
May 3, 2019 10:08 AM
Needed the Dev team to help fix my problem something about cached aliases being stuck in the system and needing to be pushed back into "the portal"
Were back up and running but frustrating with 2 days of productivity lost.