May 12, 20209:52 AM - edited May 12, 202010:04 AM
Member
Firsttime Hubspot mail stopped working
Started hubspot few weeks ago tested the emailing option worked fine.
now week later i log in and cant send mails anymore
"There was an issue sending your email from the CRM"
Sending to diffrent mails doesnt change it.
HUB ID 7533321
Manually input your email address and password (as opposed to them automatically populating) DONE
Manually input your server and port information DONE
Confirmed your email and password are correct DONE
Confirmed the ports and servers with your email provider (this step isn't required before trying to connect, however if the auto-populated ports push back an error message, you should reach out to your email provider for this information beforeposting in the community). DONE
I also tested the settings with allow non-secure and outgoing credentials without any luck:(
Apologies for the delay in responding to your inquiry.
I understand you have an issue with sending Sales emails (1:1 emails). To identify where is the error coming from, could you share the following information?