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wds9000
Member

Extension logging emails from unconnected gmail account

SOLVE


The Hubspot Chrome extension shows up in the browser for both my personal email account and in the other tab for my Gsuite (gmail) business email even though it says my personal email is not connected. Yet every time I create an email in my personal account all the Hubspot stuff shows up (like Templates/Sequences/Log/Track) as if it is connected. How do I eliminate this stuff from my personal account? It creates contacts in Hubspot for my personal emails. I know I can uncheck the box but it just should not be there at all.

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jennysowyrda
Solution
Community Manager
Community Manager

Extension logging emails from unconnected gmail account

SOLVE

Hi @wds9000,

 

Because the extension is associated with your browser, the sprocket will show up in all inboxes. You should have the ability to "log out" for that email, though and then the tools should go away.

 

Let me know if that resolves the issue for you!

 

Thank you,

Jenny

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1 Reply 1
jennysowyrda
Solution
Community Manager
Community Manager

Extension logging emails from unconnected gmail account

SOLVE

Hi @wds9000,

 

Because the extension is associated with your browser, the sprocket will show up in all inboxes. You should have the ability to "log out" for that email, though and then the tools should go away.

 

Let me know if that resolves the issue for you!

 

Thank you,

Jenny

0 Upvotes