Error, creating new E-Mails in Contacts: Could not open activity creation window

[BRancaño]

Dear Community, 

I have encountered an issue in which the CRM won't let me send an E-Mail to a contact directly from the contact preview in the Contacts sheet. 
When I press the Email circle the attached error shows up:

Any help is appreciated! Thank you

[BRancaño]

Already fixed. Thank you

[kennedyp]

So glad to hear it is resolved on your end @BRancaño! Thank you for the update. 

@Joe_Vegas_Tech -- are you still experiencing this? I still have an open case internally. If so, let me know! 

[Joe_Vegas_Tech]

Hi Kennedy,

I've checked with the user, and it it is working now.  Thanks!

[kennedyp]

Thanks for flagging this error @BRancaño -- I was able to reproduce this on my own account and I see our internal team has been notified. I will get back to you here as soon as I have more information! I appreciate your patience 😊

In the meantime, you should be able to successfully send an email from the contact record itself. 

Best, 
Kennedy

[Joe_Vegas_Tech]

Hello Kennedy,

I also have a user who is experiencing this exact issue.  This seems to be the only user (that I know of) that is experiencing this in our organization.  So I will patiently wait for a response as well.  Thanks 😊

[BRancaño]

Thank you for your response Kennedy!  I await further information then, as this error pretty much slows down my whole workflow.
Contacting each contact through the contact record is a really slow process.

Thank you once again,
Bruno