Error: already connected to a shared inbox
Nov 29, 2018 10:14 AM
Hi there Thanks in advance for your help.
I received the following error:
Sorry. HubSpot couldn't connect to your inbox.
chris@c************e.co.uk is already connected as a shared inbox. This inbox
must be removed before connecting as a personal inbox.
I had sucessfully set everything up step by step and got to the team email page, so I clicked go ahead and didn;'t think twice about it. The process seemed to go well and afterwards I tried to add my calendar which is the last step which failed with the above error.
Now everything seems to be misbehaving. The shared email does not show up, I cannot reconnect my email address properly. I have been unable to find any topics that might help and I'm ready to just forget all about HubSpot altogether, but it would be a shame as it seems awesome otherwise.
Please can anyone help?