Error Unauthorised. Please check the email address and password and try again
a week ago
Hi Hubspot team,
I am trying to integrate my email using IMAP. However im unauthorized (pls see below). Ive followed all the resources i can find online but am still struggling.
Below is the information requested from on of the hubspot articles in order to help your team troubleshoot. Would appreciate any advice, thanks!
1: hubspot id
2. A screenshot of your IMAP settings that shows a) all fields populated in the IMAP connection area b) the 'Allow non-secure certificate' box checked off c) any specific error messages or warnings that are populating.
3. Confirmation of the email address you are trying to connect.
4. A HAR file: please follow these instructions on how to generate a HAR file.
How do i submit this?
5. Confirmation on whether your a) email address, b) password, and c) port information (under advanced settings) were autopopulated or input manually.
Everything input manually