Emails are getting logged twice in HubSpot

[edwandersson]

Hello!

I have an issue where my emails are getting logged twice when sending them through the HubSpot email button.
In Gmail under "Sent emails" it's only logged once, so the problem is only that the activity is being logged twice.
My coworkers do not experience the same issue.

See screenshot below taken from my activity dashboard:

Does anyone know why this happens? My guess is that it has something to do with the hubspot gmail extension.

Any help would be appreciated.

Thank you in advance.

[edwandersson · Accepted solution]

Nevermind!
I solved this issue. It had to do with an integration to our Sales Intelligence tool Apollo.io which also logs the emails associated to my HubSpot account.

I simply had to turn off the Push Settings for emails.

[kvlschaefer]

Hi @edwandersson,

Thank you for the update, and for sharing how you solved this with the Community! 🙂 

Best,

Kristen