Emailing from Hubspot Blocked

BlueShiftMarkHS
Member

I was sending out marketing/sales emails thru Hubspot today when all of a sudden I couldn't anymore. The "SEND" button was covered by a red circle icon with a line thru it denoting that I the send function was now blocked.

 

I tried logging out & back in hoping my account would reboot & restore. No-go.

I then clicked "HELP" and chatted with tech support & the agent gained access to my account & couldn't find any error message or problem to explain it.

He recommended my creating this post to help find a solution.


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kaburke
HubSpot Employee

Hi @BlueShiftMarkHS !  Can you please share a screenshot of what you are seeing in your portal?

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