Email replies are not being logged
Nov 4, 2017 7:13 PM
I have linked an email account with Hubspot via smtp.
I can send emails from this new account, which is great. I can't change this email account to my default email which is very frustrating.
But worse, I created a contact, and sent an email to myself from the email address of this 'test contact', and the email was not logged.
I would like Hubspot to log all and any direct emails or replies sent to my linked email account.
If I send an email from my new account to a contact and the contact replies, then the conversation is logged.
Appreciate the help