Email logging Gmail / IOS

[JVisling]

Hi

I have set up Gmail with my HubSpot account.

Whenever I send e-mails from my PC/MAC it gets logged in the contact information of that customer.

However when I send an e-mail from my IOS device with Gmail, I don't see any information in contact information of that customer.

This means that I don't have the full correspondance of that customer. 
Is there any way for me to default track and log all email?

Thank you,

[danmoyle · Accepted solution]

@JVisling I tested this and you're correct, it doesn't log from Gmail in iOS. Your options would be to add your HubSpot BCC address to each email to log them, or to use the HubSpot mobile app to send emails directly from HubSpot. Hope that helps clarify. 

[JVisling]

Thank you for your input.
I guess the Hubspot BCC address is the way to go. 🙂
Sending e-mail directly from Hubspot on the go from Mobile will be harder,
since the email you want to reply is in the Gmail app.

Thank you very much 🙂

[danmoyle]

Happy to help!