Sales Email

Cindy_BIQH
Participant

Email integration via IMAP

Résolue

Hi!

 

We just started using Hubspot. I and two other colleagues were able to setup IMAP integration for our inboxes, though I have one colleague that's unable to make a connection. The error message states 'Sorry, Hubspot can't access your inbox'. He's using the same mail server and ports as my other colleagues. What could be the issue here? 

 

Looking forward to hearing from you!

Cindy

0 Votes
1 Solution acceptée
JessicaH
Solution
Ancien salarié HubSpot
Ancien salarié HubSpot

Email integration via IMAP

Résolue

Hi @Cindy_BIQH,

 

Thanks for reaching out.

This article might be a good starting point for you.

I'd recommend looking into this with you IT team.

 

Take care!

Jess 


Wusstest du, dass es auch eine DACH-Community gibt?
Nimm an regionalen Unterhaltungen teil, in dem du deine Spracheinstellungen änderst !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


Voir la solution dans l'envoi d'origine

2 Réponses
JessicaH
Solution
Ancien salarié HubSpot
Ancien salarié HubSpot

Email integration via IMAP

Résolue

Hi @Cindy_BIQH,

 

Thanks for reaching out.

This article might be a good starting point for you.

I'd recommend looking into this with you IT team.

 

Take care!

Jess 


Wusstest du, dass es auch eine DACH-Community gibt?
Nimm an regionalen Unterhaltungen teil, in dem du deine Spracheinstellungen änderst !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


Cindy_BIQH
Participant

Email integration via IMAP

Résolue

Hi Jessica,

 

Thank you for your response. We're not exactly sure how it was solved, but it's working. 

 

Best,

Cindy