Email integration via IMAP

Cindy_BIQH · ‎Aug 13, 2020

Hi!

We just started using Hubspot. I and two other colleagues were able to setup IMAP integration for our inboxes, though I have one colleague that's unable to make a connection. The error message states 'Sorry, Hubspot can't access your inbox'. He's using the same mail server and ports as my other colleagues. What could be the issue here?

Looking forward to hearing from you!

Cindy

JessicaH · ‎Aug 14, 2020

Hi @Cindy_BIQH,

Thanks for reaching out.

This article might be a good starting point for you.

I'd recommend looking into this with you IT team.

Take care!

Jess

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Lösung in ursprünglichem Beitrag anzeigen

JessicaH · ‎Aug 14, 2020

Hi @Cindy_BIQH,

Thanks for reaching out.

This article might be a good starting point for you.

I'd recommend looking into this with you IT team.

Take care!

Jess

Wusstest du, dass es auch eine DACH-Community gibt?
Nimm an regionalen Unterhaltungen teil, in dem du deine Spracheinstellungen änderst !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

Cindy_BIQH · ‎Aug 21, 2020

Hi Jessica,

Thank you for your response. We're not exactly sure how it was solved, but it's working.

Best,

Cindy

Sales Email