Email going to SPAM

New Member

I have the Hubspot FREE version. I am trying it before purchasing. I have a G Suite email address and i have integrated the inbox. When i send an email through the Hubspot Sales interface the email goes to SPAM but the same email works fine when sent directly through gmail client. What are the options available?

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New Contributor

You have few options, I am afraid. I wouldn't count on Hubspot being in control of their outgoing SMTP servers to the point where you can rule out that they won't be on the various black- and greylists. Of course, if you need to track clicks and opens of emails, that's what you are stuck with.

 

But even if you just used a proper mailer with a proper outgoing SMTP setup, you'd be stuffed a bit, because the integration of external e-mail with the CRM only works on even days, when there is a crescent moon, and you recited a poem correctly, while standing on your head, rubbing your tummy and patting Hubspot's hand. 😉

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