Jul 22, 2022 12:53 PM
Our team has started using sequences again, which are great, but I've noticed that the spacing in the templates that it inserts does not align with how the copy was originally written (e.g. removing spaces altogether, adding additional lines of spacing, etc.).
Does anyone have any suggestions on how to fix this?
Many of the emails have been written from scratch, not pasted from another place, so I don't think that's the issue. Any help would be greatly appreciated!
Jul 22, 2022 7:27 PM
Is it possible that you have images or other media files in the templates? If not, do you also confirm that your team selects the option "update existing template" after they make adjustments to these templates?
Kindly let me know.
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Jul 25, 2022 4:24 PM