Email Sequence
SOLVE
1 Accepted solution
Email Sequence
SOLVEHi @NFernandez2,
Having a Sales Hub Professional subscription is not necessarily the same as having an assigned seat: https://knowledge.hubspot.com/account-management/manage-seats – make sure that your user has an assigned sales seat.
Regarding the inbox connection, there are various ways to connect an inbox in HubSpot, e.g. a team email address or a personal email. Make sure to follow the steps and that should get you to where you want to be.
If you're 100% sure that you have this setup correctly, this might be a bug. In that case, please share a screenshot of your configured connected email from Settings > General > Email and of the prompt HubSpot is showing when you're trying to set up a sequence.
Best regards
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Email Sequence
SOLVEHi @NFernandez2,
Having a Sales Hub Professional subscription is not necessarily the same as having an assigned seat: https://knowledge.hubspot.com/account-management/manage-seats – make sure that your user has an assigned sales seat.
Regarding the inbox connection, there are various ways to connect an inbox in HubSpot, e.g. a team email address or a personal email. Make sure to follow the steps and that should get you to where you want to be.
If you're 100% sure that you have this setup correctly, this might be a bug. In that case, please share a screenshot of your configured connected email from Settings > General > Email and of the prompt HubSpot is showing when you're trying to set up a sequence.
Best regards
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
