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RNawaz1
Member

Email Automation Error

SOLVE

Hi - I have execute my workflow automation but is giving the error below, that cannot be sent to non-marketing contacts. Although i have added a setup in flow that mark contacts as marketing contacts. attaching my flow screesshot as well.
Screenshot 2022-06-30 at 12.11.57 PM.png

  • Unable to send the email
  • Details: Email was not sent to contact because this is a non-marketing contact
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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Email Automation Error

SOLVE

Hi @RNawaz1,

 

This should be fixed by switching step 1 and 2: You need to set contacts to marketing contact status before sending the email. (HubSpot will only send marketing emails to marketing contacts.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Email Automation Error

SOLVE

Hi @RNawaz1,

 

This should be fixed by switching step 1 and 2: You need to set contacts to marketing contact status before sending the email. (HubSpot will only send marketing emails to marketing contacts.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.