How can I go about re-associating the Hubspot CRM with a new Google email address?
The new emaill address has been setup as an aliase under my User Preferences profile. I would prefer to set this alias as the primary address as the primary email address is no longer used.
Whenever I try to Sign in with Google I am presented with "That email address doesn't exist." error message.
Thank you for your feedback! I will say that the ability to change the email address for a user is feedback that the product team is aware of. If and when there are updates on this matter I will communicate them with the Community 🙂 .
For now, the workaround is what I mentioned as outlined here.
You can connect your inbox following the steps outlined here. If you encounter an error at any point in the process, please send a screenshot and all details along.
If you want the email address to be the primary email address, then I would recommend creating a new user for the email address to ensure it's recognized as the main email address on your account.
So your recommendation is for us to create a brand new account and transfer everything across? That's a terrible solution, it's so much work to set everything up vs having a change email address input field like every other web application.
Thank you for your feedback! I will say that the ability to change the email address for a user is feedback that the product team is aware of. If and when there are updates on this matter I will communicate them with the Community 🙂 .
For now, the workaround is what I mentioned as outlined here.
