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AftonSchipper
Member

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Allow the ability to edit contact information included on email receipt sent to HubSpot users. Right now it only includes an email address but we need it to include a name. 

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2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

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Hi @AftonSchipper,

 

Which email receipt are you referring to?

 

With a Professional subscription, you have workflows and custom notifications at your disposal. You can easily customise whatever is sent to your needs.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Lucila-Andimol
Solution
Most Valuable Member | Gold Partner
Most Valuable Member | Gold Partner

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Hey @AftonSchipper 

so this are the automatic payment receipt emails the Merchant receives

and for the moment this cannot be edited (more info here).

You can create a more detailed email or notification from workflows trigger by payments.

hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

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4 Replies 4
franksteiner79
Recognized Expert

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Hi @AftonSchipper 

 

Can you maybe include a screenshot? Right now, I am not really following what you are talking about...

 

Cheers

Frank

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

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AftonSchipper
Member

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Subscription payment screenshot.jpg

Lucila-Andimol
Solution
Most Valuable Member | Gold Partner
Most Valuable Member | Gold Partner

Edit Contact Information

SOLVE

Hey @AftonSchipper 

so this are the automatic payment receipt emails the Merchant receives

and for the moment this cannot be edited (more info here).

You can create a more detailed email or notification from workflows trigger by payments.

hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Edit Contact Information

SOLVE

Hi @AftonSchipper,

 

Which email receipt are you referring to?

 

With a Professional subscription, you have workflows and custom notifications at your disposal. You can easily customise whatever is sent to your needs.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes