ERROR. Sorry. HubSpot can’t access your inbox

BScheinkman
Member

Screen Shot 2021-07-13 at 10.07.43 AM.png*edited for security purposes 

 

Hi. I've tried everything. I've enabled IMAP on my gmail, i changed the servers here, the port and nothing. I have my domain from godaddy and connected to gmail. How can i get hubspot to connect it my domain email?

To the community moderators:  @jennysowyrda,  @JessicaH and @PamCotton, if anyone can help out, please

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1 Reply 1
PamCotton
Community Manager

Hello @BScheinkman, thank you for the information provided, I was able to see that currently, we are receiving the following error while attempting to connect your inbox: Unauthorized (more information here). Please try correcting the email/password and reconnect, also check if the email provider requires an app-specific password for the user to login through a third-party app. 

 

I hope this information helps.

 

Kindly,

Pam

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