Drag and Drop templates not saving subject info

RFreeman0
Member

Usually when I create drag and drop templates for our users the setting are saved so they don't have to edit those. Today, all of the templates I have created are not saving the settings (from, subject, campaign, etc).  Not sure why all of a sudden this is an issue or how I can fix this issue. Any advice is appreciated!

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webdew
Guide | Diamond Partner

Hi @RFreeman0 ,

You have to use DND theme base template and make sure code doesn not have error. If you have any error in template it will not save in your template setting.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

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