Details about the new Sequence reporting [in beta]
Feb 21, 2019 2:59 PM - edited May 1, 2019 5:37 PM
We've added new tracking to sequences to show the full breakdown of template reporting within that specific sequence. However, you may have noticed that some of your new data doesn't add up! That's because we added this tracking February 1st 2019, and any sequences sent through Gmail or Outlook prior to the February 1st weren’t tracking these new metrics:
What should I do?
To start accurately tracking open and click rates for your sequences, we recommend cloning and deleting sequences created BEFORE February 1, 2019.
Sequences created AFTER February 1, 2019 will see accurate reporting as intended.
If you don’t plan to use open and click rates to measure the performance of your sequences, then no action is needed.
If you have any questions about this change, or if you’re curious about sequences reports, leave a comment! Our product team is happy to chat through and explain in more details in the comments below!