Sales Email

hludwig
Member

Deactivating an email that does not need HubSpot

SOLVE

I am having an issue where I only need HubSpot to track ONE of my outlook emails for leads. When I am using my other email that DOES NOT need to be tracked by HubSpot it still pops up. I NEVER connected this email so why does HubSpot want to track it? Other than removing the bcc from sending an email out of that account how do I remove HubSpot from picking up that email everytime?

0 Upvotes
1 Accepted solution
SNigam
Solution
Guide

Deactivating an email that does not need HubSpot

SOLVE

Hello @hludwig ,

 

In HubSpot we have setting to mention email or domain to stop logging you can refer to this knowledgebase - click here

 

I hope this will help you.

 

Thank you

Shubham Nigam

View solution in original post

1 Reply 1
SNigam
Solution
Guide

Deactivating an email that does not need HubSpot

SOLVE

Hello @hludwig ,

 

In HubSpot we have setting to mention email or domain to stop logging you can refer to this knowledgebase - click here

 

I hope this will help you.

 

Thank you

Shubham Nigam