Custom email templates

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New Contributor

For saved conversation templates, under the sales hub starter plan is it possible to load custom coded (company branded) email templates for use? Or, are you locked into the bland text-based emails unless you purchase a marketing package?

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Community Manager

Hi @TyWeir,

 

1:1 email templates are meant to be created in a plain text format, as they are for individual emails. While you can add your signature and images, there is no way to import templates. 

 

Thank you,
Jenny


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