Jan 29, 2020 2:07 PM
Hello guys ...
I started using the free version of the app and been playing with it since December. Since the result was really good, I´m starting to configure other team members accounts.
I first had the shared inbox account problem but been able to disconnect it and set it as a personal account. Now, I did the same for the other 2 team members. The problem I´m experiencing is that when I visit the tag Conversations > Inbox, neither my account nor the others see any emails on it, it´s just blank. Is this supposed to work like this? Maybe, this feature is only thought for shared inbox, idk.
By the way, when I open conversations > inbox using my account (admin), all the info is blank, other team members accounts show a pink rectangle box with the desription "something went wrong, please try again, if this problem continues please inform, event id 9bc555b230c34b37a7ca96b74e2a1db5"
The email & callendar is connected in all accounts because I can create emails & book meetings from contacts / companies / deals, but cannot see the view I used to see when connected my e-mail account as a shared account of all my emails like outlook/gmail.
Hope I´m being clear.
Thanks a lot