Choosing settings when creating a sequence do not carry over when enrolling contacts

Regular Contributor

When you create a sequence there is a tab called "Settings" it basically has the same options as the Follow Up drop down when you are enrolling contacts.


However, the options selected in the Settings tab do not carry over when you are enrolling.


This makes no sense because if the settings do not carry over to enrollment why are they even there? It really seems like the Settings tab is doing nothing, which is unbelievable to me.





1 Reply 1
Esteemed Contributor | Platinum Partner

Hi @Jason3 , 


I've never experienced this issue. The settings should always carry over once you enroll contacts. 


If you would like to jump on a screenshare I can help you troubleshoot.






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