Choosing settings when creating a sequence do not carry over when enrolling contacts

Regular Contributor

When you create a sequence there is a tab called "Settings" it basically has the same options as the Follow Up drop down when you are enrolling contacts.  

http://prntscr.com/nmxbms

 

However, the options selected in the Settings tab do not carry over when you are enrolling.

http://prntscr.com/nmxc6u

 

This makes no sense because if the settings do not carry over to enrollment why are they even there? It really seems like the Settings tab is doing nothing, which is unbelievable to me.

 

 

 

 

Reply
0 Upvotes
1 Reply 1
Highlighted
Esteemed Contributor | Platinum Partner

Hi @Jason3 , 

 

I've never experienced this issue. The settings should always carry over once you enroll contacts. 

 

If you would like to jump on a screenshare I can help you troubleshoot.

 

Cheers, 

 

 

 

Did this post help solve your problem? Help the community and mark it as a solution.
Krystina Gillenwater
We help B2Bs on HubSpot turn visitors into quality sales opportunites.
HubSpot Platinum Partner Logo HubSpot Platinum Partner Agency
Book 15 Minutes with Krystina »
Reply
0 Upvotes