Sales Email

JohnMcCloy
Member

Change the 'From' field on email

When I send out an email from HubSpot, I see "<firstname> <lastname> from <company name>" in the 'From' field when composing the email. I do not see a dropdown. Is there a way to change the 'From' field to only my first name and last name?

 

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2 Replies 2
OliviaRoberts
HubSpot Product Team
HubSpot Product Team

Change the 'From' field on email

Hi @JohnMcCloy,

 

When sending an email from the CRM, this will use the name that you have set up within your Profile & Preferences settings. More on how to change your user name is outlined here if you would like to check it out!

 

All the best, 

Olivia 

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JohnMcCloy
Member

Change the 'From' field on email

Hi Olivia, 

 

Thanks for your reply. I have only 'John McCloy' in my profile name

 

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