Cannot connect to 365 inbox.SOLVE
Dec 1, 2020 6:37 PM - edited Dec 1, 2020 6:45 PM
Any of our users attempting to connect Hubspot to their 365 inbox gets the following message. Does this require action on Hubspot or on the 365 side?
I was referred to this document (https://knowledge.hubspot.com/settings/hubspot-user-permissions-guide#contacts-companies-and-tasks) but was not seeing what I expected after toggling Sales Access on.
Solved! Go to Solution.
Dec 2, 2020 10:05 AM
Turned out to be a simple solution. I’m surprised it took so long to find, but here it is for future reference.
- Sign into your Office365 administrator account.
- Click Settings > Org Settings.
- In User consent to apps, ensure checkbox is ticked.
- Click Save Changes.