Can we CC a person on Pipeline Emails automatically?
SOLVE
I'm wondering if there's a way we can cc a specific team on all emails being sent from a pipeline. EX: When a customer's invoice is due, we send them a reminder - cc'ing our accounting team.
Can we CC a person on Pipeline Emails automatically?
SOLVE
Yeah as they mentioned the reason this isn't allowed is you can easily see the issue of mass CC's possible from an automation standpoint. Even though I see why you would potentially want to do this in this example I can see the day someone makes a mistake and CC's someone on 40,000 emails. That said you could create a separate Alert/notice specific to the accounting team
Can we CC a person on Pipeline Emails automatically?
SOLVE
Yeah as they mentioned the reason this isn't allowed is you can easily see the issue of mass CC's possible from an automation standpoint. Even though I see why you would potentially want to do this in this example I can see the day someone makes a mistake and CC's someone on 40,000 emails. That said you could create a separate Alert/notice specific to the accounting team