Sales Email

Vzzy
Member

Can I track some emails and not all emails?

SOLVE

Hi, 

 

Right now, all my emails on Outlook are being tracked and logged with the Sales module. 

 

I only want to track and log certain emails? 

 

Thanks 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can I track some emails and not all emails?

SOLVE

Hi @Vzzy,

 

For each email in Outlook you can uncheck the "Track email" optionon the upper right of the message window:

 

karstenkoehler_0-1625225300153.png

 

You might also find this general article helpful: How to track and log emails with the HubSpot Sales Outlook desktop add-in

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can I track some emails and not all emails?

SOLVE

Hi @Vzzy,

 

For each email in Outlook you can uncheck the "Track email" optionon the upper right of the message window:

 

karstenkoehler_0-1625225300153.png

 

You might also find this general article helpful: How to track and log emails with the HubSpot Sales Outlook desktop add-in

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.