I'm so pleased to share this is now Live "Perform a restorable delete from the object index page" to all portals! Thank you all for your feedback through this process. We hope the index page makes cleaning up your data easy, and unlocks even more ideas for how to optimize your CRM.
This is definitely needed. It could be limited to Super Admins if need be. There are a number of use cases where you need to bulk delete email activity without deleting the contact record.
We had a client accidentally log confidential emails over a long period of time, and they had to go into each contact/deal/company record and manually delete each one. Horrible user experience!
Also seems crazy that you can't delete logged meetings (pulled in from Gmail calendar) from a contact or user record.
We ended up deleting the contact to clear all data, but they still showed up in reports for that user.
Bulk deleting activities, or the ability to update them via an import would be SO beneficial when anyone is switching CRMs. I am currently experiencing this. I imported meetings from our former CRM and there was an error with the formatting of the start and end date/time, but it still imported everything and now to fix it, I have to do it manually, 1 by 1, which is incredibly time consuming.
100% agree, this is quite critical when Companies forget to add an email/domain to the never log, and you save a large amount of sensitive data. Being able to bulk delete email activity (by date or email) would save so much time.
This is a no brainer (and currenty really annoying). I'm the newbie at my startup and have been pushing data cleanliness in recording outgoing emails - only to find that some records are now competely bloated. With the current 'single delete' it's going to take days of work to rectifiy.
I agree with this idea, there are times when sensitive information exists in several emails across multiple records and having the option to bulk delete emails/attachments would help greatly
This would be an awsome addition to Hubspot! I'm currently deleting spam emails in my inbox, in which I have 7,000+ of. Through the inbox view I am only able to delete 100 at a time, meaning I now have to go through this process 70 times rather than deleting all 7,000 emails, once.
Yes please - so often a staff member accidentally logs personal emails and it is a chore to go through and manually delete each message. We have many clients in this business that are contacts/friends of staff members.
We need this functionality in order to comply with our SOC 2 Audits and email retention policy in our SOPs. Please help! Nothing like a firedrill when managemnt notices we are loggin all emails on the platform. HELP!
Nothing like the fire drill that happens when the new GM realizes HubSpot is logging their internal emails. Please make this easy to manage. The GM already dislikes HubSpot. This is making it worse. It's our fault, but help us fix our mess or help us from hurting ourselves.
