Sales Email

ROlson
Membre

Bulk Delete Emails logged

Résolue

You should have the ability to bulk delete emails logged to the CRM. 

 

2 Solutions acceptées
hroberts
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Bulk Delete Emails logged

Résolue

Hi all! It's not quite live to all portals yet, but we're close 🙂 @ClaireRaymond it's the same process as bulk managing other CRM objects, so you can follow the instructions here: https://knowledge.hubspot.com/records/delete-crm-records#perform-a-restorable-delete-from-the-object... That KB will be updated once we're rolled out to all customers!

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0 Votes
hroberts
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Bulk Delete Emails logged

Résolue

I'm so pleased to share this is now Live "Perform a restorable delete from the object index page" to all portals! Thank you all for your feedback through this process. We hope the index page makes cleaning up your data easy, and unlocks even more ideas for how to optimize your CRM. 

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73 Réponses
HCoelho
Membre

Bulk Delete Emails logged

Résolue

I agree this is greatly needed for many reasons.

0 Votes
Gretchen
Participant | Partenaire solutions Platinum
Participant | Partenaire solutions Platinum

Bulk Delete Emails logged

Résolue

This is definitely needed. It could be limited to Super Admins if need be. There are a number of use cases where you need to bulk delete email activity without deleting the contact record.

0 Votes
ClaireRaymond
Contributeur | Partenaire solutions Gold
Contributeur | Partenaire solutions Gold

Bulk Delete Emails logged

Résolue

Upvoting this please.

We had a client accidentally log confidential emails over a long period of time, and they had to go into each contact/deal/company record and manually delete each one. Horrible user experience!

 

Also seems crazy that you can't delete logged meetings (pulled in from Gmail calendar) from a contact or user record.

We ended up deleting the contact to clear all data, but they still showed up in reports for that user.

0 Votes
MZapatero
Participant

Bulk Delete Emails logged

Résolue

Bulk deleting activities, or the ability to update them via an import would be SO beneficial when anyone is switching CRMs. I am currently experiencing this. I imported meetings from our former CRM and there was an error with the formatting of the start and end date/time, but it still imported everything and now to fix it, I have to do it manually, 1 by 1, which is incredibly time consuming. 

0 Votes
AndrewinKC
Contributeur

Bulk Delete Emails logged

Résolue

This would be a nice feature to have available to system admins!

0 Votes
ASuvorava
Participant

Bulk Delete Emails logged

Résolue

+1 
filter by domain

0 Votes
KPak
Contributeur | Partenaire solutions Elite
Contributeur | Partenaire solutions Elite

Bulk Delete Emails logged

Résolue

100% agree, this is quite critical when Companies forget to add an email/domain to the never log, and you save a large amount of sensitive data. Being able to bulk delete email activity (by date or email) would save so much time. 

0 Votes
ELehtonen
Participant

Bulk Delete Emails logged

Résolue

This would be great!

0 Votes
KcChano22
Participant

Bulk Delete Emails logged

Résolue

need to a solution like this in HubSpot please = PLUS 1

0 Votes
PRead
Participant

Bulk Delete Emails logged

Résolue

This is a no brainer (and currenty really annoying). I'm the newbie at my startup and have been pushing data cleanliness in recording outgoing emails - only to find that some records are now competely bloated. With the current 'single delete' it's going to take days of work to rectifiy.  

0 Votes
EmilyHartzell
Participant | Partenaire solutions Diamond
Participant | Partenaire solutions Diamond

Bulk Delete Emails logged

Résolue

TOTALLY agree!!!! 

0 Votes
MLajoie
Participant

Bulk Delete Emails logged

Résolue

Agreed.  This would be a useful to have.

0 Votes
SWilliams8
Membre

Bulk Delete Emails logged

Résolue

Yes I agree this would be very handy and keep the activity log much cleaner! 

0 Votes
aknight1
Participant

Bulk Delete Emails logged

Résolue

Agreed -- +1 on need to bulk delete emails (and also meetings!)

0 Votes
PAtlan
Contributeur

Bulk Delete Emails logged

Résolue

Yes agreed, plus one

0 Votes
BSong
HubSpot Employee
HubSpot Employee

Bulk Delete Emails logged

Résolue

I agree with this idea, there are times when sensitive information exists in several emails across multiple records and having the option to bulk delete emails/attachments would help greatly

0 Votes
corbius
Participant

Bulk Delete Emails logged

Résolue

I second that!

0 Votes
HLaing
Participant

Bulk Delete Emails logged

Résolue

This would be an awsome addition to Hubspot! I'm currently deleting spam emails in my inbox, in which I have 7,000+ of. Through the inbox view I am only able to delete 100 at a time, meaning I now have to go through this process 70 times rather than deleting all 7,000 emails, once. 

0 Votes
EBrown4
Contributeur

Bulk Delete Emails logged

Résolue

Yes please - so often a staff member accidentally logs personal emails and it is a chore to go through and manually delete each message.  We have many clients in this business that are contacts/friends of staff members.

0 Votes
JAndrews9
Membre

Bulk Delete Emails logged

Résolue

We need this functionality in order to comply with our SOC 2 Audits and email retention policy in our SOPs. Please help!  Nothing like a firedrill when managemnt notices we are loggin all emails on the platform. HELP!

0 Votes
julieclarkebush
Contributeur

Bulk Delete Emails logged

Résolue

Nothing like the fire drill that happens when the new GM realizes HubSpot is logging their internal emails. Please make this easy to manage. The GM already dislikes HubSpot. This is making it worse. It's our fault, but help us fix our mess or help us from hurting ourselves. 

0 Votes