Bulk Delete Emails logged

[ROlson]

You should have the ability to bulk delete emails logged to the CRM. 

[hroberts · Accepted solution]

Hi all! It's not quite live to all portals yet, but we're close 🙂 @ClaireRaymond it's the same process as bulk managing other CRM objects, so you can follow the instructions here: https://knowledge.hubspot.com/records/delete-crm-records#perform-a-restorable-delete-from-the-object... That KB will be updated once we're rolled out to all customers!

[HCoelho]

I agree this is greatly needed for many reasons.

[Gretchen]

This is definitely needed. It could be limited to Super Admins if need be. There are a number of use cases where you need to bulk delete email activity without deleting the contact record.

[ClaireRaymond]

Upvoting this please.

We had a client accidentally log confidential emails over a long period of time, and they had to go into each contact/deal/company record and manually delete each one. Horrible user experience!

Also seems crazy that you can't delete logged meetings (pulled in from Gmail calendar) from a contact or user record.

We ended up deleting the contact to clear all data, but they still showed up in reports for that user.

[MZapatero]

Bulk deleting activities, or the ability to update them via an import would be SO beneficial when anyone is switching CRMs. I am currently experiencing this. I imported meetings from our former CRM and there was an error with the formatting of the start and end date/time, but it still imported everything and now to fix it, I have to do it manually, 1 by 1, which is incredibly time consuming. 

[AndrewinKC]

This would be a nice feature to have available to system admins!

[ASuvorava]

+1 
filter by domain

[KPak]

100% agree, this is quite critical when Companies forget to add an email/domain to the never log, and you save a large amount of sensitive data. Being able to bulk delete email activity (by date or email) would save so much time. 

[ELehtonen]

This would be great!

[KcChano22]

need to a solution like this in HubSpot please = PLUS 1

[PRead]

This is a no brainer (and currenty really annoying). I'm the newbie at my startup and have been pushing data cleanliness in recording outgoing emails - only to find that some records are now competely bloated. With the current 'single delete' it's going to take days of work to rectifiy.  

[EmilyHartzell]

TOTALLY agree!!!! 

[MLajoie]

Agreed.  This would be a useful to have.

[SWilliams8]

Yes I agree this would be very handy and keep the activity log much cleaner! 

[aknight1]

Agreed -- +1 on need to bulk delete emails (and also meetings!)

[PAtlan]

Yes agreed, plus one

[BSong]

I agree with this idea, there are times when sensitive information exists in several emails across multiple records and having the option to bulk delete emails/attachments would help greatly

[corbius]

I second that!

[HLaing]

This would be an awsome addition to Hubspot! I'm currently deleting spam emails in my inbox, in which I have 7,000+ of. Through the inbox view I am only able to delete 100 at a time, meaning I now have to go through this process 70 times rather than deleting all 7,000 emails, once. 

[EBrown4]

Yes please - so often a staff member accidentally logs personal emails and it is a chore to go through and manually delete each message.  We have many clients in this business that are contacts/friends of staff members.

[JAndrews9]

We need this functionality in order to comply with our SOC 2 Audits and email retention policy in our SOPs. Please help!  Nothing like a firedrill when managemnt notices we are loggin all emails on the platform. HELP!

[julieclarkebush]

Nothing like the fire drill that happens when the new GM realizes HubSpot is logging their internal emails. Please make this easy to manage. The GM already dislikes HubSpot. This is making it worse. It's our fault, but help us fix our mess or help us from hurting ourselves.