Sales Email

JBernath
Member

An error occurred while associating that contact

Error Code: ASSOCIATE_CONTACT_FAILED

 

I've received thias error several times and not sure why. Can anyone please help?

0 Upvotes
3 Replies 3
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

An error occurred while associating that contact

Hi @JBernath - could you share a few details? Was this in an import? Or a workflow? Or was this a manual attempt to associate? Thanks! 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
0 Upvotes
JBernath
Member

An error occurred while associating that contact

Hi Dan,

It was a manual attemp to associate.

Jeff

0 Upvotes
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

An error occurred while associating that contact

Gotcha, Jeff. So this probably sounds really silly and basic, but sometimes I've found hiccups in the HubSpot system. Have you signed out, cleared your cache, and signed back in to retry it? 

 

Also, do you have the HubSpot Support (Help) button in the bottom right of your portal? Their technical support is really helpful. 

 

If it's still not working, come back and maybe someone else has seen the error and has a solution. Cheers! 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/