An error occurred while associating that contact

[JBernath]

Error Code: ASSOCIATE_CONTACT_FAILED

I've received thias error several times and not sure why. Can anyone please help?

[danmoyle]

Hi @JBernath - could you share a few details? Was this in an import? Or a workflow? Or was this a manual attempt to associate? Thanks! 

[JBernath]

Hi Dan,

It was a manual attemp to associate.

Jeff

[danmoyle]

Gotcha, Jeff. So this probably sounds really silly and basic, but sometimes I've found hiccups in the HubSpot system. Have you signed out, cleared your cache, and signed back in to retry it? 

Also, do you have the HubSpot Support (Help) button in the bottom right of your portal? Their technical support is really helpful. 

If it's still not working, come back and maybe someone else has seen the error and has a solution. Cheers!