Alias GMAIL email doesn't show up

Visitor

Hi,

I just read the guide https://knowledge.hubspot.com/articles/kcs_article/email/add-an-email-alias

 

But in my case for some reason, the option to select an email alias to send from is not available in hubspot, although I can see it in my Gmail account.

I am using the free version, I don't know if that has something to do with it.

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Community Manager

Hi @GonzaloSS,

 

You should be able to add an email alias through your free portal. Do you mind sending along a screenshot of what you see under the "profile and preferences">"security" settings within your portal?

 

Thank you,
Jenny


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