Sales Email

Chijo
Member

Add multiple emails to track?

SOLVE

I currently am using the feature where all emails I send via gmail get logged within HubSpot. A great feature. Is there a way to add a second email address so that when I send/receive emails from that second email to the same contact that that will also get logged?

Thanks so much for your help in advance.

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1 Accepted solution
OliviaRoberts
Solution
HubSpot Product Team
HubSpot Product Team

Add multiple emails to track?

SOLVE

Hi @Chijo !

 

In order for an email to log when sending from a different address, the email address from which you are sending the email must be one of the following:

 

You can either add the second address as a user in your account, connect it as a connected inbox under your current user, or add it as an alias, and this will allow for you to log the email to HubSpot. 

 

Best, 

Olivia 

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1 Reply 1
OliviaRoberts
Solution
HubSpot Product Team
HubSpot Product Team

Add multiple emails to track?

SOLVE

Hi @Chijo !

 

In order for an email to log when sending from a different address, the email address from which you are sending the email must be one of the following:

 

You can either add the second address as a user in your account, connect it as a connected inbox under your current user, or add it as an alias, and this will allow for you to log the email to HubSpot. 

 

Best, 

Olivia