Sales Email

KSavchenko
Member

AI assistant to draft replies on prospect email from scratch (or livechatai / Text.cortex integratio

Hi! I want to have AI assistant to help me to reply to my prospect's messages in HubSpot > Conversations.

 

I know that HubSpot has AI Assistant in Conversations, but it can only rewrite content that you started to prepare. But it can't draft a reply from scratch based on inbox messages and info about my company (correct me if I'm wrong).

 

On the other hand, there are tools like livechatai.com and Text.cortex that can be trained on data about a company and the company's tone of voice and draft excellent replies to emails based on that. But those tools work only outside of HubSpot, and I haven't found any direct integrations of them to HubSpot. So I can only copy my emails to those tools and then copy generated replies back to HubSpot.

 

Has anyone solved this already and is able to get email replies drafts directly in HubSpot > Conversations?

 

P.S. I also explored ChatSpot but it works only outside of HubSpot as well (in ChatSpot itself or in Gmail or Outlook).

0 Upvotes
1 Reply 1
Jigar_Thakker
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

AI assistant to draft replies on prospect email from scratch (or livechatai / Text.cortex integratio

Hey @KSavchenko 

 

As per my knowledge, this is not directly possible in HubSpot but you can take a look into the HubSpot knowledgebase if they can help you in this further: https://knowledge.hubspot.com/conversations/compose-and-reply-to-emails-in-the-conversations-inbox 

 

https://knowledge.hubspot.com/chatflows/create-a-bot 

 

Let me know if you have any follow-up questions.

If my post was helpful in addressing your query, Support the community by indicating it as the solution.

Jigar Thakkar

Chief Business Officer

HubSpot Wizard | Community Champion

mobilePhone
+91 9082479770
emailAddress
jigar@insidea.com
website
www.insidea.com
0 Upvotes